HELP / RETURNS

Returns and refunds

If the item arrives damage please let us know and we'll work with you to resolve.

How it works

01

Start the return

Tap below, enter your order number and tell us what's wrong.

02

We'll review your request within 48 hours

We'll ask for photos and update you.

03

We'll let you know the outcome

Check your email and we'll let you know the outcome.

Start a return

Not covered

✕

Torn foam from stretching past double length

✕

Slime that has dried out after opening

✕

Change of mind or damage caused by use